Privacy Policy

Introduction

JudiKing ("JudiKing", "we", "us", "our") operates the online sportsbook and live casino platform accessible at judiking.cam (the "Platform"). We are committed to safeguarding the privacy and personal data of all individuals who access or use our Platform, including registered players, visitors, and prospective users located in Malaysia and internationally.

This Privacy Policy ("Policy") sets out in clear and transparent terms the personal data we collect from you, the purposes for which it is processed, the parties with whom it may be shared, the period for which it is retained, and the rights you hold in respect of your information.

This Policy applies to all personal data collected through the JudiKing Platform, including data submitted during account registration, deposited via Malaysian payment methods (such as DuitNow, FPX, Touch 'n Go eWallet, Maybank, and CIMB), or generated through your use of our sportsbook and casino services. It should be read alongside our Terms & Conditions.

By registering an account on JudiKing, depositing funds, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including name, identification number, email address, phone number, IP address, device identifiers, and financial account details.
• "Processing" — any operation performed on personal data, including collection, storage, use, disclosure, transfer, or deletion.
• "Data Controller" — JudiKing, which determines the purposes and means of processing personal data collected through the Platform.
• "Data Processor" — a third party that processes personal data on behalf of JudiKing under a contractual data processing agreement (e.g., payment gateway operators, KYC verification providers).
• "KYC" — Know Your Customer; the process by which JudiKing verifies the identity, age, and residential address of registered players in compliance with applicable regulations.
• "Cookie" — a small text file stored on a user's device by a website, used to maintain session state, remember preferences, and support analytics.
• "Player" / "User" / "You" — any individual who accesses, registers on, or uses the JudiKing Platform.

Data We Collect

JudiKing collects personal data in the following categories, depending on how you interact with our Platform:

3.1 Registration & Identity Data

When you create a JudiKing account, we collect:

• Full legal name
• Date of birth (for age verification — JudiKing is a21+ platform)
• Email address and phone number
• Residential address, including city and postcode
• Username and (encrypted) password

3.2 Identity Verification (KYC) Documents

To comply with our KYC obligations and responsible gambling requirements, we may request:

• Copy of Malaysian National Identity Card (MyKad) or passport
• Proof of address (utility bill, bank statement dated within 90 days)
• Source-of-funds documentation in higher-risk cases

3.3 Financial & Transaction Data

We collect data related to deposits and withdrawals, including:

• Payment method used (e.g., Maybank2u, CIMB Clicks, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, FPX, BTC wallet address)
• Transaction amounts in MYR or cryptocurrency equivalent
• Transaction timestamps and reference numbers

3.4 Usage & Behavioural Data

We automatically collect certain technical data when you use the Platform:

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Pages visited, session duration, and clickstream data
• Betting and gaming activity (markets accessed, bets placed, game history)

How We Use Your Data

JudiKing processes your personal data for the following purposes:

1. Account Management: Creating, maintaining, and administering your JudiKing player account, including processing deposits, withdrawals, and bet settlements in MYR.
2. Identity Verification (KYC): Confirming that you meet the minimum age requirement of 21 years, verifying your identity to prevent fraud, and complying with anti-money laundering (AML) regulations.
3. Transaction Processing: Facilitating deposits and withdrawals via Malaysian payment channels including Maybank2u, CIMB Clicks, DuitNow, Touch 'n Go eWallet, GrabPay, Boost, FPX, and supported cryptocurrency networks.
4. Platform Security: Detecting, preventing, and investigating fraud, bonus abuse, collusion, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
5. Responsible Gambling: Monitoring player activity to identify signs of problem gambling, applying player-requested limits and self-exclusion requests, and meeting our responsible gambling obligations.
6. Customer Support: Responding to enquiries, complaints, and account queries submitted by players across Malaysia, including our players in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam.
7. Legal & Regulatory Compliance: Meeting JudiKing's obligations under applicable laws and responding to lawful requests from regulatory or law enforcement authorities.
8. Platform Improvement: Analysing anonymised usage data to improve the JudiKing Platform's performance, user interface, game offering, and sportsbook markets.
9. Marketing Communications: Where you have opted in, sending you information about promotions, bonuses, and new features on JudiKing. You may withdraw consent at any time via your account settings.

Legal Basis for Processing

JudiKing processes your personal data on the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to perform our contract with you — including account creation, deposit processing, bet settlement, and withdrawal facilitation.
• Legal Obligation: Processing required to comply with applicable laws, including KYC/AML obligations, responsible gambling regulations, and responses to lawful authority requests.
• Legitimate Interests: Processing carried out in JudiKing's legitimate business interests — including fraud prevention, platform security, and service improvement — where those interests are not overridden by your rights and freedoms.
• Consent: Processing for purposes that require your prior consent, including optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

Data Sharing & Third Parties

JudiKing does not sell, rent, or trade your personal data. We may share your data with third parties only in the following circumstances and only to the extent necessary:

6.1 Payment Service Providers

To process your deposits and withdrawals, JudiKing shares relevant transaction data with payment processors supporting Malaysian payment methods — including FPX operators, DuitNow infrastructure providers, e-wallet platforms (Touch 'n Go eWallet, Boost, GrabPay), and cryptocurrency payment rails. These processors act as Data Processors under binding contractual agreements.

6.2 KYC & Identity Verification Providers

JudiKing may engage accredited third-party KYC verification service providers to assist with identity checks and document verification. Such providers process personal data strictly on JudiKing's instructions and for no other purpose.

6.3 Legal & Regulatory Disclosure

JudiKing may disclose personal data to governmental bodies, regulatory authorities, or law enforcement agencies where required by law, court order, or regulatory direction — without prior notice to the affected player where disclosure would compromise an investigation or is prohibited by law.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of assets involving JudiKing, personal data held on the Platform may be transferred to the successor entity as part of that transaction, subject to equivalent privacy protections being applied.

Cookies & Tracking Technologies

JudiKing uses cookies and similar tracking technologies to ensure the Platform functions correctly, to understand how players use our services, and to maintain the security of player sessions.

Types of Cookies Used

• Strictly Necessary Cookies: Essential for the Platform to operate. These include session authentication cookies, CSRF protection tokens, and load-balancing cookies. These cookies cannot be disabled without impairing Platform functionality.
• Performance & Analytics Cookies: Used to collect anonymised data on how players interact with the JudiKing Platform — including pages visited, features used, and session durations. This data helps us improve the user experience.
• Functional Cookies: Cookies that remember your preferences, such as language settings, bet slip preferences, and previously viewed sports markets (e.g., Liga Super Malaysia or EPL fixtures).
• Security Cookies: Used to detect and prevent fraudulent access, including bot detection and suspicious login attempt monitoring.

You may manage cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect your experience on the JudiKing Platform.

Data Retention

JudiKing retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply as general guide:

Where data is no longer required, JudiKing will securely delete or anonymise it in accordance with industry best practices.

Data Security

JudiKing implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit TLS Encryption: All data transmitted between your browser or app and the JudiKing Platform is encrypted using industry-standard TLS protocols.
• Password Hashing: Player passwords are stored using one-way cryptographic hashing and salting — JudiKing staff cannot view your password in plain text.
• Two-Factor Authentication (2FA): Players are encouraged to enable 2FA on their JudiKing accounts for an additional layer of login security.
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis, with access logs maintained for audit purposes.
• Intrusion Detection & Monitoring: Our security team operates round-the-clock monitoring for suspicious activity, potential breaches, and anomalous account behaviour.
• Regular Security Audits: JudiKing's infrastructure is subject to periodic security assessments and penetration testing by qualified security professionals.

International Data Transfers

JudiKing's primary operations are focused on serving Malaysian players, and we process the majority of personal data within our principal operational jurisdiction. However, certain third-party service providers — including cloud infrastructure providers, KYC verification partners, and payment technology vendors — may be located in, or operate infrastructure in, jurisdictions outside Malaysia.

Where personal data is transferred internationally, JudiKing ensures that appropriate safeguards are in place, including:

• Contractual data processing agreements requiring recipient parties to apply data protection standards equivalent to those described in this Policy.
• Transfer only to countries or entities offering an adequate level of data protection, as determined by applicable regulatory standards.
• Technical safeguards (including encryption) applied to data in transit across international networks.

Your Rights as a Data Subject

Subject to applicable law, you have the following rights in respect of the personal data JudiKing holds about you:

• Right of Access: You may request a copy of the personal data JudiKing holds about you and information about how it is processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data. Account details can be updated directly through your account settings; for KYC-related corrections, contact our support team.
• Right to Erasure: In certain circumstances, you may request deletion of your personal data. Note that this right is subject to our legal retention obligations — we may be required to retain certain records (e.g., transaction data, KYC documents) for the periods specified in Section 08.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or object to our processing.
• Right to Data Portability: Where processing is based on consent or contractual necessity, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing carried out on the basis of legitimate interests. We will assess your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on consent (e.g., marketing communications), you may withdraw consent at any time without affecting prior processing.

To exercise any of these rights, please contact our data support team via the live chat service on the JudiKing Platform or by email at [email protected]. We will acknowledge your request within 5 business days and respond fully within 30 calendar days.

Children & Minors

JudiKing is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. The Platform is not directed at, and should not be accessed by, persons under 21 years of age.

As part of our KYC process, JudiKing verifies the age of all registered players. Where we discover that personal data has been provided by an individual who does not meet the minimum age requirement, we will:

• Immediately suspend and permanently close the relevant account.
• Void all bets and transactions associated with the account.
• Delete the personal data associated with the underage registration as promptly as legally permissible.
• Where appropriate, report the matter to relevant authorities.

Updates to This Privacy Policy

JudiKing reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. The "Last Updated" date at the top of this page will be revised accordingly.

Where amendments are material — for example, changes to the categories of data we collect, the purposes for which data is used, or the parties with whom it is shared — JudiKing will provide reasonable prior notice to registered players via the Platform or via the email address associated with their account.

Continued use of the JudiKing Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. Players who do not agree to material amendments should cease use of the Platform and request account closure before the changes take effect.

Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the personal data JudiKing holds about you, please contact our team through the following channels:

• Live Chat Support: Available 24 hours a day, 7 days a week via the live chat widget on the JudiKing Platform. Our average response time is under 2 minutes. Our support agents are fluent in English and Bahasa Malaysia and serve players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and throughout Malaysia.
• Email: [email protected] — formal data subject requests, privacy complaints, or written correspondence. We aim to acknowledge all email queries within 24 business hours.

JudiKing takes all privacy-related enquiries seriously. If you are not satisfied with our response to a privacy concern, you may seek further assistance through the applicable regulatory or data protection authority in your jurisdiction.

For responsible gambling support, including self-exclusion requests and deposit limit settings, please visit our dedicated Responsible Gambling page.